Delivery & Shipping

Delivery

All KBS Garden Furniture products can be delivered anywhere within the United Kingdom and the price you see includes the cost of delivery.

All items indicate an estimated lead time in the product description – which we keep as up to date as possible. However, please note that some products (particularly recycled plastic products) are often made to order and can experience high seasonal demand affecting lead times from week to week. Some products are also shipped from abroad and there may be delays outside of our control.

Whilst we make every effort to deliver your order as quickly as possible, there may be instances where we are unable to meet the advertised timescale – in which case our policy would always be to contact you (within 3 working days of your order being placed) to advise you of any revised delivery date – or to offer a full refund (processed immediately – but which can take 3 working days to come through).

Manufactured, colour coated, galvanised or bespoke items are likely to have longer lead times (as displayed in the item description), depending on exactly what is required.

 

Shipping Costs

Please note. KBS Garden Furniture reserves the right to pass on additional delivery costs incurred in shipping to; The Highlands and Islands of Scotland, Northern Ireland, Isle of Man, Isle of Wight and the states of Jersey, where higher shipping rates apply.

These additional costs are currently £7.99 (for items up to £100) and £49.99 for items over £100. We will contact you if these additional charges apply, with the option of accepting or a full refund

The following postcodes are affected:

CENTRAL SCOTLAND: (Specific Postcodes: KA, ML, EH, KY, PA, PH, DD, AB, G1, G2, G3, G4, G5, G6, G7, G8, G9).

MAINLAND SCOTLAND: (inc. Stirling, Fife, Argyll & Bute, Angus, Perth & Kinross, Aberdeenshire), (Specific Postcodes: AB, DD, PH, PA, KY, FK).

SCOTTISH HIGHLANDS: (inc. Isle Of Skye & Orkney Islands.) (Specific Postcodes: IV, KW). 

SCOTTISH ISLANDS: (Shetland Islands), (Specific Postcode: ZE). 

SCOTTISH ISLANDS: (Outer Hebrides), (Specific Postcodes: HS).

SCOTTISH BORDERS: (Specific Postcodes: TD, DG).

CHANNEL ISLANDS: (Guernsey and Jersey.) (Specific Postcodes: GY, JE).

ISLE OF WIGHT: (Specific Postcode: PO3, PO4). 

ISLE OF MAN: (Specific Postcode: IM).

NORTHERN IRELAND: (Specific Postcodes: BT).

Alternatively, we are able to ship to a British mainland carrier depot of your choice for you to arrange and pay for the ongoing cost of freight.

In case of query, please contact us on 01366 310501 or email sales@KBSgardenfurniture.com